Improved · For: Sellers
Restart failed payouts yourself
You can restart a failed payout yourself with “Retry”; the reason is shown directly next to the status.
The problem
If a payout failed, the company only saw the status – without a reason and without a way to try again itself.
The solution
The reason now appears below the status; if the payout account is missing, with a link to set it up. With “Retry” you restart the payout yourself.
In brief
What do I do if a payout has failed?
You can restart a failed payout yourself with “Retry”; the reason is shown directly next to the status. The reason now appears below the status; if the payout account is missing, with a link to set it up. With “Retry” you restart the payout yourself.